Making evidence-based decisions | Ra quyết định dựa trên bằng chứng

To: Systems selection committee From: Business Improvement Unit Subject: Comparing the two automation proposals

Both vendors have demonstrated software that could reduce manual data entry. Their initial proposals contain different service packages, however, so the purchase prices alone may give a [Q09] impression of which option offers better value. One quotation includes staff training, while the other charges for it separately.

Please ask both vendors for [Q10] cost estimates covering the same three-year period and including identical levels of training and support. The committee will review these estimates next week. Under either proposal, a small pilot will be required before full [Q11] across all regional offices.

The vendors predict that their software could cut processing time by twenty percent. These forecasts come from demonstrations rather than from our own workflow. [Q12] We will use the pilot results to decide whether the projected time savings are realistic. A recommendation should address both the three-year cost and the evidence collected during the pilot.